Entry-Level Customer Support Agent - No Experience Needed
TurboTax3 months ago
Atlanta, GA, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Join our team as a Customer Support Agent for TurboTax
and enjoy the convenience of working from home! This exciting opportunity offers:
- Attractive Pay: Earn $18.50 per hour.
- Certification Bonus: Receive a $405 bonus simply for completing our TurboTax Product Expert certification.
- Flexible Scheduling: Create your own schedule between 8am EST and 12am midnight EST, Monday to Sunday, with a minimum commitment of just 25 hours per week.
- Additional Bonus Opportunity: Earn an extra $5/hour for all hours worked from April 9-15.
As a vital part of our customer support team
you will assist TurboTax customers by addressing their inquiries related to:
- Downloading and Logging In
- Getting Started with Basic Navigation
- Importing Documents
- Printing and Filing
- Basic Tax Inquiries
No specific accounting background is needed!
What’s important is your passion for helping others and your strong communication skills. You will benefit from:
- Expert guidance during live calls from a Subject Matter Expert.
- Dedicated support from a Marketplace Performance Specialist.
This is a fantastic opportunity
for motivated individuals who are eager to learn and grow while delivering excellent customer service!
Required Skills
Problem-Solving
Communication
Technical Support
Customer Service
Time Management