Letter of Credit Product Advisory Senior Associate

Position Overview

Are you excited to provide best in class client experience to our customer base, drive execution effectively, and take ownership of clients and the delivery of our product suite? You have found the right team! As a Letter of Credit Product Advisory Associate in the Commercial Bank, you will support the team’s Vice Presidents in managing Letter of Credit transactions. In partnership with our Commercial bankers, you will interact directly with clients for relationship management and product delivery of our Standby Letter of Credit (SBLC) offering. You will provide consistent, high quality service to ensure excellent client experience and take responsibility for a complex product through its end-to-end process. You will also gain in-depth insight into our internal teams – deal team leads, credit, legal, compliance, and business management – involved in credit decisioning, product setup, and execution.

Key Responsibilities

• Support Vice Presidents in managing a portfolio of clients while building strong relationships with customers and internal banking teams.
• Advise Commercial Bank US customers and bankers on best practices for Letter of Credit structuring and setup.
• Set expectations regarding product delivery and help customers with the Letter of Credit execution for a smooth end-to-end delivery.
• Facilitate the Letter of Credit process and provide clients with clear guidance and transparency.
• Prepare marketing materials detailing our Letter of Credit offering for client distribution.
• Conduct reporting of new opportunities and key deal metrics to ensure accurate data capture.
• Coordinate with internal, cross-regional teams such as Banking, Trade Finance, Credit, Legal, and other functions for efficient execution.
• Consult with clients on new facilities, amendments, or cancellations of Letters of Credit.
• Manage, oversee, and escalate topics including structuring, collateral, documentation, and complex implementations.
• Understand credit appetite and coordinate discussions with Underwriters and Credit Teams to facilitate setup of Letters of Credit facilities and Cash Collateral, if needed.

Required Qualifications

• 3+ years’ experience in Commercial Banking, sales, or operations with Trade Finance/Letter of Credit experience.
• Proven ability to build and develop strong relationships and internal networks.
• Excellent verbal and written communication skills, with the ability to adjust messaging for diverse audiences including client C-suites and operational teams.
• Highly organized and structured, capable of meeting tight timelines on complex deliverables.
• Experience reviewing, understanding, and collaborating with credit partners.
• Knowledge of Foreign Bank Guarantees.
• Experience working in or closely with front office Commercial Banking.

Preferred Qualifications

• Advanced skills with Microsoft Excel and PowerPoint.
• Creative thinker driven to deliver best-in-class deal execution to our customers.
• Self-starter with a creative and driven mindset, committed to providing high-quality support for excellent client experience.
• Experience working with SalesForce and workflow tools.
• Trade Finance or Letter of Credit sales experience.