IT Field Support Technician
SkillSyncer3 months ago
Cicero, IL, United States
On-site
Part-time
Junior Level (1-3 years)
Job Description
Job Title
IT Field Support Technician
Job Family
Student Regular Wage, Student Work Study
Department
Information Technology
Supervisor
Lauren Pendragon
Job Description
Responsible for the installation, maintenance, and support of computer hardware and software. This position provides on-site support for faculty and staff but may also include answering phone calls and emails.
Responsibilities
- Installation of computer hardware and software.
- Maintenance and support of computer hardware and software.
- On-site support for faculty and staff.
- Answering phone calls and emails.
Qualifications
- Computer support experience/knowledge.
- Prior customer service experience preferred.
- Excellent written and verbal communication skills.
- Proven analytical and problem-solving skills.
- Ability to carry up to 25 lbs. for short distances.
- Candidates without computer experience will not be considered for this position.
Pay Rate
$10.00
Scheduled Hours
10 hours per week
Start Date
08/25/2025
End Date
05/29/2026
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Required Skills
Analytical problem-solving
Excellent communication skills
Computer support knowledge
Customer service
Technical troubleshooting