IT Field Support Technician

SkillSyncer3 months ago
Cicero, IL, United States
On-site
Part-time
Junior Level (1-3 years)

Job Description

Job Title

IT Field Support Technician

Job Family

Student Regular Wage, Student Work Study

Department

Information Technology

Supervisor

Lauren Pendragon

Job Description

Responsible for the installation, maintenance, and support of computer hardware and software. This position provides on-site support for faculty and staff but may also include answering phone calls and emails.

Responsibilities

  • Installation of computer hardware and software.
  • Maintenance and support of computer hardware and software.
  • On-site support for faculty and staff.
  • Answering phone calls and emails.

Qualifications

  • Computer support experience/knowledge.
  • Prior customer service experience preferred.
  • Excellent written and verbal communication skills.
  • Proven analytical and problem-solving skills.
  • Ability to carry up to 25 lbs. for short distances.
  • Candidates without computer experience will not be considered for this position.

Pay Rate

$10.00

Scheduled Hours

10 hours per week

Start Date

08/25/2025

End Date

05/29/2026

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Required Skills

Analytical problem-solving
Excellent communication skills
Computer support knowledge
Customer service
Technical troubleshooting