Practice Administrator

Position Overview

At Peak Internal Medicine in Athens, Georgia, we are dedicated to revolutionizing the healthcare industry through excellence, innovation, and superior patient care. As a dynamic and forward-thinking medical office, our goal is to set new standards in healthcare delivery. We are seeking a skilled Practice Administrator to oversee day-to-day activities, optimize workflows, and maintain a high standard of patient care. This full-time role offers stability, growth opportunities, and a Sign-On Bonus for the right candidate. Compensation: $60,000-$80,000 per year, plus quarterly performance bonus.

The position involves managing staffing, scheduling, and resource allocation within our busy office. You will work closely with physicians, nurses, and other healthcare professionals to ensure efficient operations, exceptional patient experiences, and compliance with healthcare regulations.

Job Schedule: Monday through Friday with occasional flexibility to meet operational needs.

Key Responsibilities

• Manage and supervise the day-to-day operations of the medical office, including staffing, scheduling, and resource allocation.
• Develop and implement office policies and procedures in compliance with healthcare regulations and industry best practices.
• Collaborate with clinical staff to optimize patient flow, reduce wait times, and enhance the overall patient experience.
• Monitor and maintain inventory levels of medical supplies, equipment, and pharmaceuticals.
• Coordinate and oversee billing and coding processes, including insurance claims and patient billing.
• Implement and maintain electronic health record (EHR) systems to improve efficiency and data accuracy.
• Conduct regular performance evaluations for office staff, providing constructive feedback and facilitating professional development.
• Ensure compliance with HIPAA regulations and maintain patient confidentiality.
• Handle patient inquiries, complaints, and conflict resolution in a professional and empathetic manner.
• Collaborate with department managers to streamline cross-functional workflows and enhance organizational efficiency.

Required Qualifications

• Bachelor’s degree in Healthcare Administration or a related field (Master’s degree preferred).
• Approximately 5 years of experience in medical office management or healthcare administration (preferred).
• In-depth knowledge of medical office operations, including billing, coding, EHR systems, and regulatory compliance.
• Strong leadership and interpersonal skills with the ability to motivate and guide a diverse team.
• Exceptional organizational and problem-solving abilities with a keen attention to detail.
• Excellent written and verbal communication skills for effective interaction with staff, patients, and external stakeholders.
• Proficiency in medical terminology and understanding of healthcare workflows.
• Demonstrated ability to adapt to changing environments and manage competing priorities.

Benefits & Perks

• Medical, dental, and vision insurance
• Retirement savings plan with employer matching
• Paid time off and holidays
• Continuing education and professional development opportunities
• Employee assistance program
• Wellness programs and discounts