Product Manager I

Summary

Supports the discovery, development, and evaluation of product enhancements for Central Dispatch, the country's largest self-managed auto transportation marketplace platform. This role focuses on the transaction lifecycle, translating customer insights and market research into actionable product improvements that serve carriers, shippers, and dealers throughout their journey from listing to delivery. Partners cross-functionally with engineering, customer success, marketing, sales, and operations teams to ensure successful product development and implementation.

This role prioritizes curiosity, learning agility, and a sense for productive inquiry over extensive experience. The ideal candidate asks thoughtful questions, seeks to understand the "why" behind problems, and demonstrates a genuine eagerness to grow into the product management discipline. You'll join at an exciting time as we're evolving how we work—embracing AI-driven experimentation, fostering more collaborative and creative problem-solving across the team, and empowering all team members to contribute ideas and shape solutions.

Primary Duties/Key Responsibilities

Builds foundational Product Management skills and practices through hands-on experience with guidance from senior team members.

Performs standard Product Manager duties across the transaction lifecycle, including:

• Conducting customer and market research to understand pain points, needs, and opportunities across carrier and shipper workflows
• Analyzing data and gathering insights to inform product decisions related to listing, dispatch, and delivery processes
• Supporting the development and refinement of product vision, feature requirements, and user stories
• Collaborating with engineering, design, and cross-functional partners on product planning, development, and release
• Supporting delivery efforts by helping remove blockers, clarifying requirements, and ensuring teams have what they need to ship successfully
• Preparing project status updates and facilitating communication across stakeholders
• Participating in post-launch evaluation and iteration based on customer feedback and metrics
• Stays informed about emerging technologies, particularly AI and automation capabilities, and identifies opportunities to leverage these innovations to improve product experiences.
• Learns and applies Central Dispatch's product development standards, methodologies, and best practices.
• Supports special projects and initiatives as assigned.

Required Experience & Specialized Skills

• Bachelor's degree: in a related discipline and generally less than 2 years' experience in a related field; or 4 years' experience in a related field with no degree.
• Strong curiosity: and demonstrated ability to ask insightful questions that drive understanding and uncover opportunities.
• Propensity for continuous learning: and adapting to new technologies, processes, and market dynamics.
• Foundational skills: in managing multiple priorities, requirements analysis, and system integration.
• Comfortable working with technology: and data; technology savvy with ability to learn complex platforms.
• Acts with integrity: and demonstrates foundational skills in building partnerships, driving innovation, focusing on execution, and striving for excellence.
• Interest in or exposure: to logistics, marketplaces, automotive industry, or B2B platforms is a plus.
• Other duties as needed or required.