Marketing Representative- Club 36

Position Overview

Do you love interacting with people? Do you want to write your own paycheck? At HGV as a Marketing Concierge, you will join a team of skilled professionals responsible for engaging with potential clients and coordinating In-Tours/FL-Tours as well as resort check-in presentations. You will be required to meet/exceed performance metrics, complete Daily and Weekly Reports, and support other company initiatives. When you join Hilton Grand Vacations, you become part of a dedicated team committed to making every vacation memorable. We value diversity and are an equal opportunity employer committed to providing reasonable accommodation for individuals with disabilities.

Benefits & Perks

• Unlimited earning potential with weekly pay
• Work-life balance
• Professional growth and career advancement
• Customizable benefits package

Key Responsibilities

• Calling assigned leads to schedule In-Tours/FL-Tours during owners'/guests' stays
• Working assigned shifts at Resort Check-In to book owners/guests for presentations
• Meeting or exceeding performance metrics
• Completing Daily and Weekly Reports as required by the IH Manager
• Performing additional duties in support of operations and company initiatives as assigned

Required Qualifications

• High School Diploma or equivalent
• 6 months sales experience (preferred)
• 6 months customer service experience
• Knowledge of the timeshare industry, customer service, and quality fundamentals
• Proficiency in MS Office, Outlook, Word, Excel, Internet Explorer, company intranet, and corporate policies
• Strong interpersonal communication skills for effective interaction across all organizational levels