FT Customer Service Agent (Work From Home)
Cuorealmost 2 years ago
Harker Heights, Texas, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Customer Service Agent
Position Overview
As a Customer Service Agent, you'll take inbound calls from customers looking to get a quote on Auto Insurance, gather and document client information, then transfer to sales vendors.
Key Responsibilities
- Take inbound calls from customers
- Gather and document client information
- Transfer to sales vendors
- Use rebuttals to overcome objections and concerns
- Answer client questions accurately
- Upsell products and services as required
Compensation
Competitive pay
Work Schedule
M-F 9a-6p EST
Location
Anywhere in U.S. / Remote
Required Skills
Call Handling
Customer Service
Objection Handling
Upselling