FT Customer Service Agent (Work From Home)

Cuorealmost 2 years ago
Harker Heights, Texas, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

Customer Service Agent

Position Overview

As a Customer Service Agent, you'll take inbound calls from customers looking to get a quote on Auto Insurance, gather and document client information, then transfer to sales vendors.

Key Responsibilities

  • Take inbound calls from customers
  • Gather and document client information
  • Transfer to sales vendors
  • Use rebuttals to overcome objections and concerns
  • Answer client questions accurately
  • Upsell products and services as required

Compensation

Competitive pay

Work Schedule

M-F 9a-6p EST

Location

Anywhere in U.S. / Remote

Required Skills

Call Handling
Customer Service
Objection Handling
Upselling