<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Are you interested in an IT career?</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">If you are looking for an IT position in Grantsville, there is now an Entry-Level Computer Support Assistant position available. Computer Support Assistants work at the Help Desk, and are part of the overall IT team. As part of the Help Desk team, Computer Support Assistants provide technical assistance and support related to computer systems, hardware, and software by answering users' questions, training users on basic system and computer functions, addressing system and user issues, and resolving issues in a timely and professional manner. If you are a teamplayer, Computer Support Assistants are an important part of the IT team; come see if you are a good fit for our team!</p>
</section>

Entry IT Helpdesk Support Associate

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Are you interested in an IT career?</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">If you are looking for an IT position in Panthersville, there is now an Entry-Level Computer Support Assistant position available. Computer Support Assistants work at the Help Desk, and are part of the overall IT team. As part of the Help Desk team, Computer Support Assistants provide technical assistance and support related to computer systems, hardware, and software by answering users' questions, training users on basic system and computer functions, addressing system and user issues, and resolving issues in a timely and professional manner. If you are a teamplayer, Computer Support Assistants are an important part of the IT team; come see if you are a good fit for our team!</p>
</section>

Entry-Level IT Helpdesk Support Specialist

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Job Description</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">Do you enjoy working with computers? Are you looking for a job in the Sandy Springs area? If you are interested in an IT position in Sandy Springs, there is now an opening for Entry-Level Computer Support Assistants.</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">Computer Support Assistants work as part of the Help Desk team, providing technical assistance and support related to computer systems, hardware, and software. As a Computer Support Assistant, you will answer users' questions, train users on basic system and computer functions, address system and user issues, and resolve issues in a timely and professional manner.</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">Computer Support Assistants are an important part of the IT team; come see if you are a good fit for our team!</p>
</section>

Entry Level IT Helpdesk Support Associate

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Tier 1 IT Technician - Home Health Corporate Office</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">Full Time | West Palm Beach, FL</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">Trilogy Home Healthcare, a Humana company, is hiring an organized and dependable Tier 1 IT Technician to join our award-winning team. We've been named Best of Florida for Home Care services, and we pride ourselves on being a fun, supportive, and team-driven organization where your voice matters!</p>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">What You'll Do:</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Provide day-to-day onsite and remote technical support</li>
 <li style="margin: 10px 0; line-height: 1.6;">Respond to help desk calls and document/classify incidents</li>
 <li style="margin: 10px 0; line-height: 1.6;">Troubleshoot and resolve hardware issues</li>
 <li style="margin: 10px 0; line-height: 1.6;">Install, configure, and remove software on computers</li>
 <li style="margin: 10px 0; line-height: 1.6;">Manage system access to team members (Access Management)</li>
 <li style="margin: 10px 0; line-height: 1.6;">Diagnose and repair computers, tablets, and information systems</li>
 <li style="margin: 10px 0; line-height: 1.6;">Communicate effectively with staff across departments</li>
 <li style="margin: 10px 0; line-height: 1.6;">Ensure compliance with company policies and regulatory standards</li>
 </ul>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Why Trilogy?</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Collaborative and upbeat work culture</li>
 <li style="margin: 10px 0; line-height: 1.6;">Supportive leadership that values your input</li>
 <li style="margin: 10px 0; line-height: 1.6;">Opportunity for professional growth</li>
 <li style="margin: 10px 0; line-height: 1.6;">Meaningful work that keeps our organization running efficiently</li>
 </ul>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Full Time Employee Benefits:</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Medical ($0 deductible $0 copay), Dental, Vision, and Life Insurance</li>
 <li style="margin: 10px 0; line-height: 1.6;">401k with company match</li>
 <li style="margin: 10px 0; line-height: 1.6;">Paid Time Off and Holiday Pay</li>
 <li style="margin: 10px 0; line-height: 1.6;">Competitive Mileage Reimbursement</li>
 <li style="margin: 10px 0; line-height: 1.6;">Employee Referral Bonus Program</li>
 </ul>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">What You'll Bring:</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">High school diploma or equivalent; CompTIA A+ certification or equivalent preferred</li>
 <li style="margin: 10px 0; line-height: 1.6;">1 yr of experience preferred. New grads in IT welcome and encouraged to apply!</li>
 <li style="margin: 10px 0; line-height: 1.6;">Intermediate computer and technology knowledge</li>
 <li style="margin: 10px 0; line-height: 1.6;">Strong communication and customer service skills</li>
 <li style="margin: 10px 0; line-height: 1.6;">Ability to maintain strict confidentiality</li>
 <li style="margin: 10px 0; line-height: 1.6;">Comfortable working in high-pressure situations</li>
 <li style="margin: 10px 0; line-height: 1.6;">Strong organizational and multitasking skills</li>
 </ul>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Ready to begin a career with Trilogy Home Health?</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">To learn more please visit our website at www.trilogyhomehealthcare.com and follow us on Facebook and Instagram!</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">For more Information regarding the HB531 Florida Agency for Health Care Administration, please visit: https://info.flclearinghouse.com/</p>
</section>

Tier 1 IT Helpdesk Agent

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Job Description</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">Are you interested in an IT career? If you are looking for an IT position in Cape Coral, there is now an Entry-Level Computer Support Assistant position available. Computer Support Assistants work at the Help Desk, and are part of the overall IT team.</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">As part of the Help Desk team, Computer Support Assistants provide technical assistance and support related to computer systems, hardware, and software by answering users' questions, training users on basic system and computer functions, addressing system and user issues, and resolving issues in a timely and professional manner.</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">If you are a teamplayer, Computer Support Assistants are an important part of the IT team; come see if you are a good fit for our team!</p>
</section>

Entry Level IT Helpdesk Specialist

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Position Description:</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">Our Technology Department is looking for an IT Helpdesk Support Specialist to join our team.</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">Full time with benefits, including Employer Paid Medical for Employee, Paid Time Off, Paid Holidays, a generous 401K match. Salary commensurate with experience.</p>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">POSITION SCOPE</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">The Alamo is committed to preserving one of Americas most historic landmarks. Our Technology team plays a vital role in supporting this mission by ensuring reliable and secure access to technology across all departments. This position will serve as the initial point of contact for both onsite and remote end user requests and prioritize and respond to incidents based on assessed severity, escalating when appropriate; provide tier 1 support in person, electronically, or via phone, or escalate to the appropriate area for tier 2 support. Prepare all computers and phones with necessary applications and software: including, but not limited to, Microsoft Windows, MS Office Suite, Adobe, etc. This will be a fully on-site role.</p>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">DUTIES, RESPONSIBILITIES &amp; ESSENTIAL FUNCTIONS</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Provide professional, efficient, and approachable support and service.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Coordinate, diagnose and troubleshoot incoming employee calls and work order tickets.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Set up new employee email account, computer station, laptop, etc.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Provides ticket status updates to management and end-users.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Supports and maintains effective relationships with end users and outside providers.</li>
 <li style="margin: 10px 0; line-height: 1.6;">May require occasional after-hours support.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Assist in development and implementation of standard operating procedures and customer service guidelines relating to remote technology support.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Provides support services to employees with technical problems and information technology issues involving applications or hardware from local personnel or from employees using remote access software.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel.</li>
 </ul>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">REQUIRED QUALIFICATIONS</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Experience with hardware replacement such as hard drives, memory, keyboards on both laptops and desktops.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Working experience replacing and/or upgrading end users from one system to another.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Experience supporting Dell hardware.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Excellent professional communication skills, electronic and in-person.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Demonstrated ability to self-manage tasks and prioritize multiple support issues.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Effective collaboration in a team-oriented environment while maintaining a professional and positive demeanor.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Ability to deal with various levels of personality traits while maintaining self-control.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Integrity and desire to contribute to the success of The Alamo.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Must prepare reports and documents in a logical and grammatically correct manner.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Ability to work Monday through Friday, and extended hours if required.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Satisfactory completion of background and post-offer drug and alcohol testing.</li>
 </ul>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">EDUCATION AND EXPERIENCE</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">1-2 years professional work experience supporting desktop computer equipment in an enterprise environment.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Relevant and current Information Technology certifications, such as CompTIA A +, Network +, Security +, are highly desirable but not required.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Applicants must be legally authorized to work in the United States without restriction or sponsorship.</li>
 </ul>
</section>

IT Helpdesk Support Specialist

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Job Description</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">Our client, a well-known company located in Fulton, is now hiring Computer Support Assistants! The Computer Support Assistants are an important part of the Help Desk team, which is the primary hub of technical assistance and support related to computer systems, hardware, and software.</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">As a Computer Support Assistant, you will be responsible for supporting the Help Desk Support Specialists. Duties include:</p>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Answering users' questions</li>
 <li style="margin: 10px 0; line-height: 1.6;">Training users on basic system and computer functions</li>
 <li style="margin: 10px 0; line-height: 1.6;">Addressing system and user issues</li>
 <li style="margin: 10px 0; line-height: 1.6;">Resolving issues in a timely and professional manner</li>
 </ul>
 <p style="line-height: 1.6; margin-bottom: 15px;">The Help Desk team works with the entire IT team, and may interact with system and computer users across the company.</p>
</section>

Entry-Level IT Helpdesk Specialist

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Job Description</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">Do you enjoy working with computers? Are you looking for a job in the Nashua area? If you are interested in an IT position in Nashua, there is now an opening for Entry-Level Computer Support Assistants.</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">Computer Support Assistants work as part of the Help Desk team, providing technical assistance and support related to computer systems, hardware, and software. As a Computer Support Assistant, you will answer users' questions, train users on basic system and computer functions, address system and user issues, and resolve issues in a timely and professional manner.</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">Computer Support Assistants are an important part of the IT team; come see if you are a good fit for our team!</p>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Overview:</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">The IT Helpdesk Technician provides technical support and assistance to end-users regarding computer systems, hardware, software, and network-related issues. This role is responsible for troubleshooting problems, responding to service requests, and ensuring smooth daily operations of IT systems.</p>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Responsibilities:</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Provide Tier 1 and Tier 2 technical support via phone, email, ticketing system, and in person.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, and peripherals.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Support enterprise applications, including ERP, PLM, CAD, and engineering software tools.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Manage user accounts, permissions, and access controls in Active Directory and other systems.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Install, configure, and maintain Windows/macOS systems and approved aerospace software platforms.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Maintain and update IT documentation, knowledge base articles, and asset inventories.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Ensure compliance with aerospace cybersecurity standards (e.g., NIST, CMMC, ITAR where applicable).</li>
 <li style="margin: 10px 0; line-height: 1.6;">Assist with system upgrades, patch management, and hardware deployments.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Escalate complex technical issues to senior IT staff or vendors as needed.</li>
 </ul>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Qualifications:</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Bachelor’s degree in computer science, Information Technology, Software Engineering, or a related field (or equivalent experience).</li>
 <li style="margin: 10px 0; line-height: 1.6;">3–5+ years of experience in helpdesk, system support, preferably in a manufacturing environment.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Proven experience in technical support or desktop support roles with a strong understanding of computer management and troubleshooting.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Familiarity with operating systems including Windows (Windows Server), macOS, and Linux environments.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Knowledge of computer networking concepts such as LAN, TCP/IP, DNS, VPNs, firewalls, and network administration tools like Meraki.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Experience with Active Directory</li>
 </ul>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Key Competencies</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Strong analysis skills to diagnose hardware/software issues efficiently.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Ability to work independently or as part of a team in a fast-paced environment.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Attention to detail and documentation discipline Commitment to security, compliance, and operational excellence</li>
 </ul>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Physical Demands:</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">The employee is occasionally required to stand, walk, reach with hands and arms, climb stairs or balance, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds.</p>
</section>

IT Helpdesk Technician

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Job Summary:</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">Under general supervision, the Computer User Support Specialist provides frontline technical support to City staff by diagnosing and resolving basic hardware, software, and network issues. This position supports end users through helpdesk services, workstation setup, and user training while escalating complex technical issues to higher-level IT staff. The role ensures efficient and responsive assistance to enhance user productivity.</p>
</section>

It Helpdesk Jobs

Entry IT Helpdesk Support Associate

Entry-Level IT Helpdesk Support Specialist

Entry Level IT Helpdesk Support Associate

Tier 1 IT Helpdesk Agent

Entry Level IT Helpdesk Specialist

IT Helpdesk Support Specialist

Entry-Level IT Helpdesk Specialist

Entry-Level IT Helpdesk Support Specialist

IT Helpdesk Technician

Frontline IT Helpdesk Specialist

Entry IT Helpdesk Support Associate

Job Description

Are you interested in an IT career?

Required Skills