<section style="margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Position Overview</h2>
  <p style="font-family:system-ui, -apple-system, sans-serif; line-height:1.6; color:#333; margin:0;">
    Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without hidden fees or compounding interest. We are seeking a Junior IT Systems Engineer for Affirm’s Network Infrastructure. In this role, you will serve as the technical backstop for a sprawling network environment—administering enterprise networks, troubleshooting issues, and ensuring adherence to IT, Security, and <strong>Compliance</strong> policies.
  </p>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Administer enterprise networks and assets (Firewalls, Switches, WAP’s, VPN’s, DNS appliances).</li>
    <li style="margin:8px 0;">Maintain, monitor, configure, and test networks to ensure maximum uptime.</li>
    <li style="margin:8px 0;">Support end users in connecting to and using the networks.</li>
    <li style="margin:8px 0;">Educate on and execute IT, Security, and <strong>Compliance</strong> policies.</li>
    <li style="margin:8px 0;">Participate in an on-call rotation for off-hour support.</li>
  </ul>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Required Qualifications</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Strong understanding of network fundamentals (OSI Model, CIDR &amp; Subnetting, ARP, DHCP, VLANs, Radius, Ethernet, WiFi).</li>
    <li style="margin:8px 0;">Proven experience administering and supporting modern network infrastructures (e.g., Cisco, Aruba, Meraki, PaloAlto).</li>
    <li style="margin:8px 0;">Familiarity with MacOS and Windows operating systems and their network stacks.</li>
    <li style="margin:8px 0;">Experience with the AWS Cloud, specifically the VPC platform.</li>
    <li style="margin:8px 0;">Expertise with remote access technologies (VPN’s, SD-Wan, Web Proxies/CASB solutions).</li>
    <li style="margin:8px 0;">Solid grasp of DNS fundamentals (e.g., Bind9, Infoblox).</li>
    <li style="margin:8px 0;">Familiarity with security technologies (Encryption, IDS/IPS, CASB, AV, SIEM).</li>
    <li style="margin:8px 0;">Experience with SaaS-based logging and analytics platforms (Datadog, Elastic, Splunk).</li>
  </ul>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Preferred Qualifications</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Networking certifications (e.g., CCENT, CCNA, PCnse, CMNO).</li>
    <li style="margin:8px 0;">Experience with Single Sign-On (OneLogin, Okta, SAML, LDAP).</li>
    <li style="margin:8px 0;">Linux system administration background.</li>
    <li style="margin:8px 0;">Proficiency in Bash or Powershell scripting.</li>
    <li style="margin:8px 0;">AWS Certifications.</li>
    <li style="margin:8px 0;">Infoblox Accreditation.</li>
  </ul>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Benefits &amp; Perks</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;"><strong>Remote Work:</strong> This is a remote-first role (Location: <strong>Remote U.S.</strong>).</li>
    <li style="margin:8px 0;"><strong>Transparent Grade-Based Compensation:</strong> Grade - <strong>28</strong> with a clear pay range.</li>
    <li style="margin:8px 0;">Inclusive work environment with a strong commitment to diversity and equal opportunity.</li>
  </ul>
</section>

Junior Network Administrator

<section style="margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Position Overview</h2>
  <p style="line-height:1.6; color:#333;">Fireside Campaigns is a values-first firm that integrates public relations, digital strategy, analytics, and design to deliver full service communications for movement partners. As the <strong>Operations Junior Associate</strong>, you will support our overall operations by processing invoices, managing reporting, scheduling meetings, maintaining calendars, and arranging travel itineraries when necessary. Reporting directly to the HR Operations Manager, this full time, exempt role combines <strong>60%</strong> accounts payable/receivable responsibilities with <strong>40%</strong> routine administrative support. The starting <strong>Salary: $52,868</strong> is fixed in band across the firm.</p>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Process and data-enter vendor invoices and payment requests of moderate to high complexity.</li>
    <li style="margin:8px 0;">Perform detailed reviews and audits of documentation to ensure compliance with firm policies.</li>
    <li style="margin:8px 0;">Verify appropriate GL distribution/account coding and ensure timely processing of payments.</li>
    <li style="margin:8px 0;">Serve as the primary contact for A/P and A/R inquiries from partners, clients, and third party accounting firms.</li>
    <li style="margin:8px 0;">Participate in and support process improvement and system enhancement projects.</li>
    <li style="margin:8px 0;">Coordinate meeting schedules, assist with travel arrangements, and provide ad hoc administrative support.</li>
    <li style="margin:8px 0;">Provide backup support for payroll processing as needed.</li>
  </ul>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Required Qualifications</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">1-2 years of administrative experience.</li>
    <li style="margin:8px 0;">Knowledge of accounts payable principles, practices, and processes.</li>
    <li style="margin:8px 0;">Strong ability to analyze documents, invoices, and contracts regarding payments.</li>
    <li style="margin:8px 0;">Proficiency in MS Office Suite (especially Excel), Word, Outlook, and PowerPoint.</li>
    <li style="margin:8px 0;">Excellent organizational skills and attention to detail.</li>
    <li style="margin:8px 0;">Ability to work within a diverse team and contribute to an inclusive, equitable workplace.</li>
    <li style="margin:8px 0;">Excellent communication skills and comfort working remotely with distributed teams using tools like Google Docs and Slack.</li>
    <li style="margin:8px 0;">Proven reliability in meeting deadlines and delivering quality work.</li>
  </ul>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Preferred Qualifications</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Prior administrative experience within professional services.</li>
  </ul>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Benefits &amp; Perks</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;"><strong>Unlimited paid time off</strong> including unlimited sick leave, minimum 15 vacation days per year, and at least 11 paid holidays.</li>
    <li style="margin:8px 0;"><strong>$100/month for cell phone reimbursement</strong> in addition to salary.</li>
    <li style="margin:8px 0;"><strong>$100/month for home office needs</strong> in addition to salary.</li>
    <li style="margin:8px 0;">Company-provided laptop, 2nd monitor, and external keyboard/mouse.</li>
    <li style="margin:8px 0;">Health and dental insurance through the DC Exchange with 100% coverage on most Silver plans for you and your qualified family members.</li>
    <li style="margin:8px 0;">Automatic 10% raise at the end of your first year of employment (unless promoted).</li>
    <li style="margin:8px 0;">16 weeks of paid Family and Medical Leave.</li>
    <li style="margin:8px 0;">Potential for bonuses based on individual and firm performance.</li>
  </ul>
</section>

Operations Junior Associate

<section>
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Position Overview</h2>
  <p style="line-height:1.6; color:#333; margin:0 0 10px 0;">
    Join Checkly – the company behind Monitoring as Code (MaC) – as a Junior Support Engineer. In this fully remote, async-first role (40h/week, time zones: UTC-3 and UTC-4), you will empower developers to detect and resolve issues 10x faster by ensuring the stability of web apps and APIs. You’ll work closely with our product and engineering teams and report directly to Giovanni Rago, Head of Customer Solutions.
  </p>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Advise customers on solving complex technical challenges, diving deep into code.</li>
    <li style="margin:8px 0;">Be the first point of contact for customer requests.</li>
    <li style="margin:8px 0;">Investigate and reproduce customer issues.</li>
    <li style="margin:8px 0;">Collaborate with product and engineering teams to resolve customer problems and improve Checkly.</li>
    <li style="margin:8px 0;">Contribute to and shape evolving support processes.</li>
  </ul>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Required Qualifications</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Initial work experience in a technical role (e.g. developer).</li>
    <li style="margin:8px 0;">Strong technical skills to read, write, and debug code (<em>Javascript/Node.js preferred</em>).</li>
    <li style="margin:8px 0;">Familiarity with web technologies (HTTP, REST, Chrome DevTools).</li>
    <li style="margin:8px 0;">Basic understanding of SDLC, CI/CD practices, and source control (git).</li>
    <li style="margin:8px 0;">Empathy and passion for solving customer problems.</li>
    <li style="margin:8px 0;">Excellent written English skills.</li>
    <li style="margin:8px 0;">Ability to work autonomously in a remote environment while collaborating with colleagues.</li>
    <li style="margin:8px 0;">Residency in UTC-3 or UTC-4 time zones.</li>
    <li style="margin:8px 0;">Attention to detail: include the word <strong>RACCOON</strong> at the beginning of your cover letter.</li>
  </ul>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Benefits &amp; Perks</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;"><strong>Transparent salary</strong> – your salary isn’t dictated by negotiation skills.</li>
    <li style="margin:8px 0;">Join a fast-growing, international, and remote team where you can make a real impact.</li>
    <li style="margin:8px 0;">Enjoy a remote-first, flexible schedule with an async-first and transparent culture.</li>
    <li style="margin:8px 0;">Be part of THE Monitoring-as-Code company and work with the latest technologies.</li>
    <li style="margin:8px 0;">Stock options.</li>
    <li style="margin:8px 0;">27 days paid vacation plus your local public holidays.</li>
    <li style="margin:8px 0;">Paid sick leave and up to 14 weeks of paid parental leave.</li>
    <li style="margin:8px 0;">$1,000 learning &amp; visiting budget.</li>
    <li style="margin:8px 0;">Co-working budget or home office setup.</li>
    <li style="margin:8px 0;">Bi-annual company retreats.</li>
    <li style="margin:8px 0;">Employment and contractor options.</li>
  </ul>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;"><strong>Compensation</strong></h2>
  <p style="line-height:1.6; color:#333; margin:0 0 10px 0;">
    Fair, competitive, and transparent pay is very important to us. We use a standardized salary calculator that factors in seniority and location. For the Junior Support Engineer role:
  </p>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">USD 42.8k – 47.5k for markets similar to Argentina, Brazil, etc.</li>
    <li style="margin:8px 0;">USD 47.5k – 52.8k for markets similar to Canada.</li>
    <li style="margin:8px 0;">USD 57k – 63k for candidates in the US.</li>
    <li style="margin:8px 0;">USD 71k – 79k for US Tier 1 locations (Austin, Boston, LA, NY, SF, Seattle, Washington).</li>
  </ul>
</section>

Junior Support Engineer (remote)

<section>
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Position Overview</h2>
  <p style="margin: 0 0 10px 0;">Paddle empowers digital product companies by taking on the complexities of payment infrastructure as a trusted Merchant of Record. We remove the pain of payment fragmentation while serving over 5000 software sellers globally. In this customer support role, you’ll work with buyers from software companies, handling transactional queries such as refunds and cancellations, while learning our processes and growing within a global team.</p>
</section>

<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left: 20px; margin: 10px 0;">
    <li style="margin: 8px 0;">Respond to and resolve queries from customers via email, handling transactional issues such as refunds or cancellations.</li>
    <li style="margin: 8px 0;">Escalate advanced or complex queries to the appropriate internal channels.</li>
    <li style="margin: 8px 0;">Continuously build your knowledge of Paddle’s products to address increasingly advanced queries.</li>
    <li style="margin: 8px 0;">Collect feedback, report issues, and actively participate in team meetings to help improve processes.</li>
  </ul>
</section>

<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Required Qualifications</h2>
  <ul style="padding-left: 20px; margin: 10px 0;">
    <li style="margin: 8px 0;">0-2 years of experience in customer support, customer service, or a related role, or eagerness to transition into your first customer-focused position.</li>
    <li style="margin: 8px 0;">Proficient English speaker with strong written and verbal communication skills.</li>
    <li style="margin: 8px 0;">Ability to work remotely and communicate effectively with teams across different time zones (GMT, AEST, EST).</li>
    <li style="margin: 8px 0;">A genuine passion for helping people coupled with a drive for continuous improvement.</li>
    <li style="margin: 8px 0;">An investigative mindset with a willingness to think outside the box.</li>
  </ul>
</section>

<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Preferred Qualifications</h2>
  <ul style="padding-left: 20px; margin: 10px 0;">
    <li style="margin: 8px 0;">Experience at a SaaS company, ideally in a customer support role dealing with software companies.</li>
    <li style="margin: 8px 0;">Familiarity with Zendesk or other helpdesk platforms.</li>
    <li style="margin: 8px 0;">Tech-savvy and comfortable in a fast-paced environment, capable of working both autonomously and collaboratively.</li>
  </ul>
</section>

<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Benefits & Perks</h2>
  <ul style="padding-left: 20px; margin: 10px 0;">
    <li style="margin: 8px 0;"><strong>Attractive salaries</strong> and <strong>stock options</strong></li>
    <li style="margin: 8px 0;"><strong>Retirement plans</strong> that secure your future</li>
    <li style="margin: 8px 0;"><strong>Private healthcare</strong> and a range of <strong>well-being initiatives</strong></li>
    <li style="margin: 8px 0;">Remote work flexibility with access to stylish hubs and a dynamic digital-first culture</li>
    <li style="margin: 8px 0;"><strong>Unlimited holidays</strong> and <strong>enhanced parental leave</strong> for a balanced lifestyle</li>
    <li style="margin: 8px 0;">Investment in personal development through an annual learning fund, regular training, and exposure to new challenges</li>
  </ul>
</section>

Junior Support Specialist

<section style="margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Position Overview</h2>
  <p style="font-family:system-ui,-apple-system,sans-serif;line-height:1.6;color:#333;margin:0;">
    We are a leading supplemental benefits provider known for our commitment to transparency, integrity, and customer satisfaction. With a long‐standing legacy of delivering reliable protection and peace of mind, we’ve built trusted partnerships and a culture that values collaboration, professional growth, and meaningful work. We are seeking charismatic Sales Representatives to connect with local clients. This is a full‐time remote role based in Iowa (Required) with a Monday to Friday schedule.
  </p>
</section>

<section style="background:#f8f9fa;padding:20px;border-radius:8px;margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px; margin:10px 0;list-style-type:disc;">
    <li style="margin:8px 0;">Engage in both inbound and outbound calls to connect with potential clients.</li>
    <li style="margin:8px 0;">Schedule and manage appointments for clients interested in our exceptional benefits.</li>
    <li style="margin:8px 0;">Utilize Zoom video calls to effectively present and explain our diverse product range and comprehensive benefits.</li>
    <li style="margin:8px 0;">Ensure seamless application completion for a streamlined customer experience.</li>
    <li style="margin:8px 0;">Maintain timely reporting of daily metrics to track progress.</li>
    <li style="margin:8px 0;">Participate in optional, enriching training sessions to enhance your skills.</li>
    <li style="margin:8px 0;">Collaborate on crucial tasks for client coverage approval by underwriters.</li>
  </ul>
</section>

<section style="background:#f8f9fa;padding:20px;border-radius:8px;margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Required Qualifications</h2>
  <ul style="padding-left:20px; margin:10px 0;list-style-type:disc;">
    <li style="margin:8px 0;">Exceptional verbal and written communication abilities.</li>
    <li style="margin:8px 0;">Strong time management skills.</li>
    <li style="margin:8px 0;">Passion and genuine interest in helping people.</li>
  </ul>
</section>

<section style="background:#f8f9fa;padding:20px;border-radius:8px;margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Benefits &amp; Perks</h2>
  <ul style="padding-left:20px; margin:10px 0;list-style-type:disc;">
    <li style="margin:8px 0;"><strong>Compensation:</strong> $50,000.00 - $70,000.00 per year</li>
    <li style="margin:8px 0;">Clear path for long-term career growth within a dynamic environment.</li>
    <li style="margin:8px 0;">Flexible work hours tailored to your lifestyle.</li>
    <li style="margin:8px 0;">Remote work options providing you with a work-from-home setup.</li>
    <li style="margin:8px 0;">Comprehensive training to equip you for success.</li>
    <li style="margin:8px 0;">Attractive residual income structure.</li>
    <li style="margin:8px 0;"><strong>Weekly Compensation</strong> that reflects your dedication.</li>
    <li style="margin:8px 0;">Access to invaluable union benefits.</li>
    <li style="margin:8px 0;">Annual, fully-funded office retreats to exotic destinations.</li>
    <li style="margin:8px 0;">401(k) &amp; 401(k) matching.</li>
    <li style="margin:8px 0;">Dental, Health, and Vision insurance.</li>
    <li style="margin:8px 0;">Paid time off.</li>
    <li style="margin:8px 0;">Bonus opportunities as supplemental pay.</li>
  </ul>
</section>

Junior Account Executive

<section>
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Position Overview</h2>
  <p style="font-family: system-ui, -apple-system, sans-serif; line-height: 1.6; color: #333; margin: 0;">
    Founded in 2015, 4DS Corp., parent of Inbulks.com, is a NY based multi-asset e-commerce company with a diverse portfolio. We are seeking a well-rounded front end/full stack developer to join our team and help drive our expanding business. In this junior role, you will primarily work on developing our in-house inventory management system, order management system, and e-commerce platform. The job type is flexible – it can be contractor, full-time, or intern.
  </p>
</section>
<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left: 20px; margin: 10px 0;">
    <li style="margin: 8px 0;">Develop and maintain the firm's inventory management system alongside senior developers</li>
    <li style="margin: 8px 0;">Work with the product manager to execute product requirements</li>
    <li style="margin: 8px 0;">Resolve bugs or defects related to the system</li>
    <li style="margin: 8px 0;">Quickly shift between projects and multitask as needed</li>
    <li style="margin: 8px 0;">Communicate and escalate issues to senior management</li>
  </ul>
</section>
<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Required Qualifications</h2>
  <ul style="padding-left: 20px; margin: 10px 0;">
    <li style="margin: 8px 0;">Proficiency in front end languages such as HTML, CSS, and JavaScript</li>
    <li style="margin: 8px 0;">Experience with back end technologies like Java or NodeJS</li>
    <li style="margin: 8px 0;">Familiarity with databases, including SQL, MySQL, and MongoDB</li>
    <li style="margin: 8px 0;">Proficiency in <strong>Chinese (Mandarin)</strong> and English</li>
  </ul>
</section>
<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Benefits & Perks</h2>
  <ul style="padding-left: 20px; margin: 10px 0;">
    <li style="margin: 8px 0;"><strong>Job Type:</strong> Full-Time/Part-Time/Freelance</li>
    <li style="margin: 8px 0;"><strong>Work Location:</strong> New York, NY / Long Island, NY</li>
    <li style="margin: 8px 0;"><strong>Remote Work:</strong> Yes (NYC area preferred)</li>
    <li style="margin: 8px 0;"><strong>Sponsorship:</strong> CPT, OPT, <strong>H1B Sponsorship</strong> for International Applicants</li>
  </ul>
</section>

Junior Front End Development Analyst

<section>
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Position Overview</h2>
  <p style="font-family: system-ui, -apple-system, sans-serif; line-height: 1.6; margin: 0 0 10px 0; color: #333;">
    The role of Technical Support Specialist I in the <strong>Services Support</strong> department at Suvoda involves supporting mission-critical clinical trial software systems. Suvoda is a global clinical trial technology company shaping digital experiences that enable clinical trial sponsor and site professionals to take full command over the inherent logistical complexity behind trial operations in therapeutic areas such as oncology, central nervous system, and rare disease. <strong>Working Hours:</strong> 11:00am - 7:00pm EDT, Monday - Friday. <strong>Compensation:</strong> Salaried non-exempt position.
  </p>
</section>
<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left: 20px; margin: 10px 0;">
    <li style="margin: 8px 0;">Provide support to key internal stakeholders globally on mission-critical clinical trial software systems using advanced technical expertise and analytical skills.</li>
    <li style="margin: 8px 0;">Troubleshoot escalated issues and offer technical guidance to resolve complex software system problems.</li>
    <li style="margin: 8px 0;">Collaborate with services delivery and development teams to identify optimal solutions for technical challenges.</li>
    <li style="margin: 8px 0;">Investigate critical technical issues promptly and develop tailored solutions for unique system challenges.</li>
    <li style="margin: 8px 0;">Create, validate, and execute SQL scripts and stored procedures to perform manual updates while maintaining clinical trial data integrity.</li>
    <li style="margin: 8px 0;">Remain up to date with new functionality from product releases and adapt solutions based on application customizations.</li>
    <li style="margin: 8px 0;">Generate various reports from the database using SQL table joins and server links as needed.</li>
    <li style="margin: 8px 0;">Conduct manual testing through the user interface and at the database level to validate bugs and identify efficient resolution plans.</li>
    <li style="margin: 8px 0;">Document recurrent scenarios to facilitate efficient re-utilization of solutions.</li>
    <li style="margin: 8px 0;">Monitor third-party data integrations and resolve issues such as data inconsistencies, communication failures, and system errors using SQL, XML, and JSON.</li>
    <li style="margin: 8px 0;">Perform thorough debugging, testing, and analysis to determine root causes and implement appropriate fixes.</li>
    <li style="margin: 8px 0;">Provide technical mentorship and cross-training to peers and team members.</li>
    <li style="margin: 8px 0;">Contribute input on current support processes and suggest improvements.</li>
    <li style="margin: 8px 0;">Perform other related duties as required.</li>
  </ul>
</section>
<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Required Qualifications</h2>
  <ul style="padding-left: 20px; margin: 10px 0;">
    <li style="margin: 8px 0;">Bachelor's degree (ideally in computer science) preferred.</li>
    <li style="margin: 8px 0;">At least 6 months of experience in a similar role.</li>
    <li style="margin: 8px 0;">Proficiency with web-based software applications.</li>
    <li style="margin: 8px 0;">Exposure to Windows (Unix based systems), with an understanding of database architecture and security standards.</li>
    <li style="margin: 8px 0;">Ability to assess risk and exercise judgment in managing/updating business-critical production data.</li>
    <li style="margin: 8px 0;">Experience in creating and executing SQL scripts and stored procedures.</li>
    <li style="margin: 8px 0;">Strong written and verbal communication skills.</li>
    <li style="margin: 8px 0;">Capability to work independently as well as part of a cross-functional team.</li>
    <li style="margin: 8px 0;">Analytical, organizational, and planning skills with acute attention to detail.</li>
    <li style="margin: 8px 0;">An understanding of web services integrations, including the use of APIs and XML, is a plus.</li>
  </ul>
</section>

Jr. Technical Support Specialist ( w. SQL) - US, East Coast, Remote

<section>
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Position Overview</h2>
  <p style="margin: 0 0 10px 0;">The House of Mercier is proud to offer a fantastic opportunity for aspiring professionals! We are seeking a Remote Technical Support Specialist to join our team. This entry-level position is perfect for individuals looking to start their career in the tech industry, with no prior experience required. As a Remote Technical Support Specialist, you will assist clients with their technical inquiries and issues while working from the comfort of your home. We provide comprehensive training to help you succeed in your role. If you have a passion for technology and a desire to help others, we welcome your application!</p>
</section>

<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left: 20px; margin:10px 0;">
    <li style="margin: 8px 0;">Provide technical support to customers via phone, email, and chat.</li>
    <li style="margin: 8px 0;">Assist clients in diagnosing and resolving various technical issues related to our products and services.</li>
    <li style="margin: 8px 0;">Document customer interactions and solutions in our support management system.</li>
    <li style="margin: 8px 0;">Educate customers on how to effectively use our products and services.</li>
    <li style="margin: 8px 0;">Collaborate with more experienced team members to escalate and resolve complex issues.</li>
    <li style="margin: 8px 0;">Participate in ongoing training and development to enhance your technical knowledge and skills.</li>
    <li style="margin: 8px 0;">Ensure a high level of customer satisfaction with effective communication and support.</li>
  </ul>
</section>

<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Required Qualifications</h2>
  <ul style="padding-left: 20px; margin:10px 0;">
    <li style="margin: 8px 0;">No prior experience in technical support is needed; training will be provided.</li>
    <li style="margin: 8px 0;">Basic understanding of computer systems and technology is a plus.</li>
    <li style="margin: 8px 0;">Excellent communication skills in English, both written and spoken.</li>
    <li style="margin: 8px 0;">Strong problem-solving skills and a willingness to learn.</li>
    <li style="margin: 8px 0;">Ability to work independently and as part of a remote team.</li>
    <li style="margin: 8px 0;">Reliable internet connection and a suitable home office setup.</li>
    <li style="margin: 8px 0;">Positive attitude and commitment to providing exceptional customer service.</li>
  </ul>
</section>

<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Benefits &amp; Perks</h2>
  <ul style="padding-left: 20px; margin:10px 0;">
    <li style="margin: 8px 0;">Health Care Plan (Medical, Dental &amp; Vision)</li>
    <li style="margin: 8px 0;">Retirement Plan (401k, IRA)</li>
    <li style="margin: 8px 0;">Life Insurance (Basic, Voluntary &amp; AD&amp;D)</li>
    <li style="margin: 8px 0;">Paid Time Off (Vacation, Sick &amp; Public Holidays)</li>
    <li style="margin: 8px 0;">Family Leave (Maternity, Paternity)</li>
    <li style="margin: 8px 0;">Short Term &amp; Long Term Disability</li>
    <li style="margin: 8px 0;">Training &amp; Development</li>
    <li style="margin: 8px 0;">Work From Home</li>
    <li style="margin: 8px 0;">Free Food &amp; Snacks</li>
    <li style="margin: 8px 0;">Wellness Resources</li>
    <li style="margin: 8px 0;">Stock Option Plan</li>
    <li style="margin: 8px 0;"><strong>Great Salary</strong></li>
    <li style="margin: 8px 0;">Other Perks</li>
  </ul>
</section>

Remote Technical Support Specialist - Work remote, no experience needed

<section style="margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Position Overview</h2>
  <p style="font-family:system-ui, -apple-system, sans-serif; line-height:1.6; color:#333; margin:0 0 10px 0;">The Underwriter is a key participant in the underwriting process which includes the analysis of credit reports, bank statements, background checks, and various other business documentation. Working at Kapitus—one of the most reliable names in small business financing—you will be part of a fast-paced team that values accountability, hard work, and transparency.</p>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Analyze personal credit reports, business bank statements, background checks, and other relevant business documents; perform data gathering and research.</li>
    <li style="margin:8px 0;">Gain exposure to deal flow across diverse industries including retail, leisure, restaurants, hospitality, healthcare, manufacturing, media, technology, and construction.</li>
    <li style="margin:8px 0;">Act as a key participant in the underwriting process by reviewing and analyzing a variety of business documentation.</li>
    <li style="margin:8px 0;">Research, analyze, and provide background information on counterparties.</li>
    <li style="margin:8px 0;">Communicate effectively with sales organizations, sales managers, and merchants in both written and verbal form.</li>
    <li style="margin:8px 0;">Assist in negotiating transaction terms and credit structure.</li>
    <li style="margin:8px 0;">Adapt responsibilities as needed to best suit the needs and interests of the business.</li>
  </ul>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Required Qualifications</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Diploma required; college degree preferred.</li>
    <li style="margin:8px 0;">Excellent verbal, written, and interpersonal communication skills coupled with a strong sense of accountability.</li>
    <li style="margin:8px 0;">Detail-oriented with strong analytical skills and the ability to evaluate industry trends, understand market dynamics, and develop sound recommendations.</li>
    <li style="margin:8px 0;">Strong organizational skills with the ability to multi-task and work efficiently in a fast-paced environment.</li>
    <li style="margin:8px 0;">Proven experience achieving metric and quality performance.</li>
    <li style="margin:8px 0;">Working knowledge of the Microsoft Suite and familiarity with financial principles and financial statement analysis.</li>
    <li style="margin:8px 0;">Understanding of federal, state, and local regulatory requirements.</li>
    <li style="margin:8px 0;">Effective communication and adaptability, with strong interpersonal skills and professionalism.</li>
    <li style="margin:8px 0;">Experience with administrative tasks.</li>
  </ul>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Benefits &amp; Perks</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;"><strong>Competitive Base Salary Range of $55,800 – $86,100</strong> depending on geographic location and experience.</li>
    <li style="margin:8px 0;"><strong>Health Insurance:</strong> Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare.</li>
    <li style="margin:8px 0;"><strong>100% Company Paid Insurances:</strong> Basic short-term and long-term disability and vision insurances fully covered by Kapitus.</li>
    <li style="margin:8px 0;"><strong>Voluntary Insurance:</strong> Supplemental life insurance, enhanced short- and long-term disability coverage, and Colonial Accident and Hospitalization insurances available.</li>
    <li style="margin:8px 0;"><strong>Paid Maternity and Parental Leave:</strong> Company-paid leave beyond state-mandated policies.</li>
    <li style="margin:8px 0;"><strong>LifeBalance Program:</strong> Discounts on outdoor activities, the arts, health and fitness, pet and car insurance discounts, legal services, and a fully covered annual subscription to The Calm App.</li>
    <li style="margin:8px 0;"><strong>Plum Benefits Discount Program:</strong> Exclusive discounts on shows, travel, car rentals, and more.</li>
    <li style="margin:8px 0;"><strong>Tuition Reimbursement:</strong> Up to $5,000 annually plus opportunities for relevant conferences and career development events.</li>
    <li style="margin:8px 0;"><strong>Transit Reimbursement:</strong> For all work-related travel expenses.</li>
    <li style="margin:8px 0;"><strong>Paid Time Off</strong> and <strong>Sick Leave</strong>.</li>
    <li style="margin:8px 0;"><strong>Retirement Benefits:</strong> 401K plan managed through Fidelity featuring a 25% match on employee contributions.</li>
  </ul>
</section>

Underwriter II - Job ID 729

<section style="margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Position Overview</h2>
  <p style="color: #333; line-height: 1.6; margin: 0 0 10px 0;">
    Join Oaktree Funding as a National Wholesale Account Executive and transform your career. In this role, you will generate and manage wholesale mortgage sales by leveraging inside marketing leads, self-generated referrals, and existing accounts to drive growth in a market-leading organization.
  </p>
</section>

<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left: 20px; margin: 10px 0;">
    <li style="margin: 8px 0;">Generate and manage wholesale mortgage sales.</li>
    <li style="margin: 8px 0;">Utilize inside marketing leads, self-generated referrals, and existing accounts.</li>
    <li style="margin: 8px 0;">Discuss mortgage loan products and programs fluently over the phone.</li>
    <li style="margin: 8px 0;">Develop and execute strategic sales plans to grow your business.</li>
    <li style="margin: 8px 0;">Provide accurate forecasts, customer insights, and market intelligence to management.</li>
    <li style="margin: 8px 0;">Collaborate with the sales team to secure new business and enhance account development.</li>
  </ul>
</section>

<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Required Qualifications</h2>
  <ul style="padding-left: 20px; margin: 10px 0;">
    <li style="margin: 8px 0;">Great work ethic and a winning attitude with a passion for exceeding goals.</li>
    <li style="margin: 8px 0;">Strong sales background with a proven track record in mortgage sales.</li>
    <li style="margin: 8px 0;">Excellent interpersonal skills with the ability to build and maintain strong client relationships.</li>
    <li style="margin: 8px 0;">Outstanding customer service skills and commitment to providing exceptional service.</li>
    <li style="margin: 8px 0;">Minimum of 2-3 years of recent Non-QM mortgage sales experience (required).</li>
  </ul>
</section>

<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Benefits &amp; Perks</h2>
  <ul style="padding-left: 20px; margin: 10px 0;">
    <li style="margin: 8px 0;"><b>Competitive Compensation</b>: Base pay plus uncapped commission, with potential earnings north of $500,000 per year.</li>
    <li style="margin: 8px 0;">Comprehensive training with ongoing sales and product education.</li>
    <li style="margin: 8px 0;">Supportive work environment with a collaborative team culture and direct access to decision-makers.</li>
    <li style="margin: 8px 0;"><b>Full Benefits Package</b>: Matching 401(k), dental, health, and vision insurance, life insurance, employee discounts, paid time off, and professional development assistance.</li>
  </ul>
</section>

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Jr. Technical Support Specialist ( w. SQL) - US, East Coast, Remote

Remote Technical Support Specialist - Work remote, no experience needed

Underwriter II - Job ID 729

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Job Description

Position Overview

Key Responsibilities

Required Qualifications

Preferred Qualifications

Benefits & Perks

Required Skills