<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Job description</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">Introduction</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">Do you want to join an organization that invests in you as a Medical Procedure Scheduler? At Parallon, you come first. HCA Healthcare</p>
</section>

Medical Procedure Scheduler

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Introduction</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">Do you want to join an organization that invests in you as a Medical Procedure Scheduler? At Parallon, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.</p>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Benefits</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Free counseling services and resources for emotional, physical and financial wellbeing</li>
 <li style="margin: 10px 0; line-height: 1.6;">401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)</li>
 <li style="margin: 10px 0; line-height: 1.6;">Employee Stock Purchase Plan with 10% off HCA Healthcare stock</li>
 <li style="margin: 10px 0; line-height: 1.6;">Family support through fertility and family building benefits with Progyny and adoption assistance.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Referral services for child, elder and pet care, home and auto repair, event planning and more</li>
 <li style="margin: 10px 0; line-height: 1.6;">Consumer discounts through Abenity and Consumer Discounts</li>
 <li style="margin: 10px 0; line-height: 1.6;">Retirement readiness, rollover assistance services and preferred banking partnerships</li>
 <li style="margin: 10px 0; line-height: 1.6;">Education assistance (tuition, student loan, certification support, dependent scholarships)</li>
 <li style="margin: 10px 0; line-height: 1.6;">Colleague recognition program</li>
 <li style="margin: 10px 0; line-height: 1.6;">Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)</li>
 <li style="margin: 10px 0; line-height: 1.6;">Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li>
 </ul>
 <p style="line-height: 1.6; margin-bottom: 15px;">Learn more about Employee Benefits</p>
 <p style="line-height: 1.6; margin-bottom: 15px;"><strong>Note:</strong> Eligibility for benefits may vary by location.</p>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Job Summary and Qualifications</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">As a Medical Procedure Scheduler, you will be responsible for scheduling patient testing/procedures/admissions; obtaining pre-cert/authorization numbers and entering in the scheduling or registration system; obtaining and entering accurate insurance information; answering incoming phone calls.</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">What you will do in this role:</p>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Answer incoming calls in a timely and professional manner</li>
 <li style="margin: 10px 0; line-height: 1.6;">Schedules all patients for ancillary, surgical and medical testing/procedures through the applicable scheduling module (i.e.Meditech)</li>
 <li style="margin: 10px 0; line-height: 1.6;">Select accurate insurance carrier plans and informs the patient or physician office staff of any carrier that is out of network</li>
 <li style="margin: 10px 0; line-height: 1.6;">Inform the physician office staff or patient of any testing requirements according to the instructions and queries in the scheduling module</li>
 <li style="margin: 10px 0; line-height: 1.6;">Ensure that any edits are performed in the scheduling module</li>
 <li style="margin: 10px 0; line-height: 1.6;">Ensure physician orders are indexed appropriately</li>
 <li style="margin: 10px 0; line-height: 1.6;">Maintain knowledge of the scheduling reports for the next day to ensure department readiness in the event of any unscheduled Meditech down-time</li>
 <li style="margin: 10px 0; line-height: 1.6;">Work closely with the physician office staff to ensure that pre-cert/authorization numbers are entered in the scheduling or registration system</li>
 <li style="margin: 10px 0; line-height: 1.6;">Select the correct patient medical record number consistently</li>
 <li style="margin: 10px 0; line-height: 1.6;">Maintain open communication with the registration staff regarding those unscheduled patients presenting for services to ensure appropriate testing is performed and times are available</li>
 <li style="margin: 10px 0; line-height: 1.6;">Utilize appropriate method/tool to communicate with Patient Access and other facility departments as necessary</li>
 <li style="margin: 10px 0; line-height: 1.6;">Edit medical accounts to appropriate status per facility or SSC standards and guidelines – Receive, maintain, and index physician orders per facility and SSC standards and guidelines</li>
 </ul>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Qualifications:</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Minimum of one year of related experience required, preferably medical procedure scheduling.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Work from home employees are required to have wired high speed internet 25 MB Download 15 MB Upload</li>
 <li style="margin: 10px 0; line-height: 1.6;">This position will require you to live within a 60 mile radius of a HCA Hospital.</li>
 </ul>
 <p style="line-height: 1.6; margin-bottom: 15px;"><strong>Note:</strong> Eligibility for benefits may vary by location.</p>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Company Overview</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.<br>HCA Healthcare Co-Founder</p>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Application Process</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Medical Procedure Scheduler opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</p>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">About Altais:</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">At Altais, we're on a mission to improve the healthcare experience for everyone-starting with the people who deliver it. We help physicians focus more on patient care and less on paperwork through smarter technology, purpose-built tools, and a team-based model of care.</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">Our network includes Brown &amp; Toland Physicians, Altais Medical Group, and Family Care Specialists. Together, we're building a more connected, physician-first healthcare system.</p>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">About the Role</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">Are you looking to join a fast-growing, dynamic team?</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">We're a collaborative, purpose-driven group that's passionate about transforming healthcare from the inside out. At Altais, we support one another, adapt quickly, and work with integrity as we build a better experience for physicians and their patients.</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">Under general supervision, the Appointment Scheduler role is primarily responsible for scheduling and confirming appointments. This role works closely with the administrative, clinical and management teams to support patient care efforts.</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">This role provides support to clinical functions as the administrative support and the position includes, and not limited to: scheduling appointments, rescheduling, and cancelling appointments, assisting with Nurse Practitioner requests in a group chat setting, in-baskets scheduling requests, creating CRMs to document each call, updating members insurance and registration, phone call reminders, and assisting with special projects as needed.</p>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">You Will Focus On:</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Registers patients for their appointment; confirms and/or updates insurance coverage and patient demographic information</li>
 <li style="margin: 10px 0; line-height: 1.6;">Supports incoming calls and other correspondences, including scheduling and confirming appointments, triaging calls for clinical team, supports incoming calls and other correspondences.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Conduct outbound cold calls to prospective patients to schedule clinical assessment appointments.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Handle objections or questions from patients and use problem-solving skills to overcome challenges in scheduling.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Track and report scheduling metrics, such as appointment rates and conversion of calls to booked appointments.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Ensure compliance with HIPAA and other relevant regulations when handling patient information and scheduling appointments.</li>
 </ul>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">The Skills, Experience &amp; Education You Bring</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">High School graduate or equivalent.</li>
 <li style="margin: 10px 0; line-height: 1.6;">3-5 years of experience in health care in the following areas: patient scheduling, insurance verification, medical record data abstraction, or patient financial services.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Bilingual in Tagalog, Ilocano, Japanese, Spanish, or Olelo (Hawaiian)</li>
 </ul>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">The Hourly Base Salary for this position is $17.00-22.00/hour.</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">In addition, we provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.</p>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Excellent medical, vision, and dental coverage</li>
 <li style="margin: 10px 0; line-height: 1.6;">401k savings plan with a company match</li>
 <li style="margin: 10px 0; line-height: 1.6;">15 days Paid Time Off and 9 Paid Holidays</li>
 </ul>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">You Share Our Mission &amp; Values:</h2>
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Compassion</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">We act with empathy and a deep respect for the challenges faced by physicians and their patients. Our work is driven by a genuine commitment to improving lives and ensuring that care is delivered with dignity, understanding, and humanity.</p>
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Community</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">We foster a culture of collaboration--with physicians, patients across the healthcare ecosystem, and among our teams. By building strong, trusted relationships, we create a unified community focused on advancing patient care and physician well-being.</p>
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Leadership</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">We lead with integrity and vision, setting the standard for excellence in physician support and healthcare innovation. Through collaboration and expertise, we empower others to lead, drive change, and shape the future of care.</p>
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Excellence</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">We are relentlessly focused, results-driven, and accountable for delivering measurable value to physicians and the patients they serve. Our high standards reflect our commitment to excellence, operational discipline, and continuous improvement.</p>
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Agility</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">We embrace change as a constant and respond swiftly to the evolving needs of the healthcare industry. With flexibility and forward-thinking, we adapt, innovate, and act decisively to keep physicians at the forefront.</p>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Altais values the contribution each Team Member brings to our organization.</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">Final determination of a successful candidate's starting pay will vary based on several factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">The anticipated pay range for this role is listed in our salary posting for transparency but may vary based on factors including the candidate's qualifications, skills, and experience.</p>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Altais and its subsidiaries and affiliates are committed to protecting the privacy and security of the personal information you provide to us.</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">Please refer to our 'CPRA Privacy Notice for California Employees and Applicants' to learn how we collect and process your personal information when you apply for a role with us.</p>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">External hires must pass a background check/drug screen.</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.</p>
</section>

Appointment Scheduler

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Job Opportunity: Call Center Agent - Insurance Verification And Medical Scheduler</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">Angel City VA is dedicated to providing exceptional support services to our clients. We are currently looking for a dedicated Call Center Agent specializing in insurance verification and medical scheduling to join our team. If you are bilingual in English and Spanish, have a strong background in insurance and scheduling, and are seeking a long-term role, we want to hear from you!</p>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Key Responsibilities:</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Conduct insurance verifications efficiently and accurately.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Schedule medical appointments and manage scheduling conflicts.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Handle inbound and outbound calls professionally.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Provide excellent customer service to patients and healthcare providers.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Maintain detailed and organized records of interactions and transactions.</li>
 </ul>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Requirements:</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;"><strong>Experience:</strong> Must have prior experience in insurance verification and medical scheduling.</li>
 <li style="margin: 10px 0; line-height: 1.6;"><strong>Language:</strong> Must be fluent in both English and Spanish.</li>
 <li style="margin: 10px 0; line-height: 1.6;"><strong>Availability:</strong> Must be available to work full-time from 9:30 AM to 6:00 PM PST. This position requires full commitment; candidates cannot have a second job.</li>
 <li style="margin: 10px 0; line-height: 1.6;"><strong>Long-term Commitment:</strong> We are looking for candidates who are interested in a long-term position, not short-term employment.</li>
 </ul>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">What We Offer:</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Competitive pay rate of $7 per hour.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Opportunity to work with a dynamic and supportive team.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Long-term employment with room for growth and development.</li>
 </ul>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Application Process:</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">If you meet the above requirements and are ready to embark on a long-term career with us, please send your resume and a brief cover letter detailing your experience and why you would be a great fit for this role.</p>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Equal Opportunity Employer:</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">Angel City VA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Apply Today:</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">Apply today and take the next step in your career with Angel City VA!</p>
</section>

Call Center Agent - Insurance Verification and Medical Scheduler

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">New Paradigm Staffing is looking for an efficient and personable Entry-Level Medical Scheduler to join our nationwide team of remote healthcare professionals.</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">As a scheduler, you'll play a key role in supporting patient access to care by coordinating appointments, managing schedules, and ensuring smooth communication between patients and healthcare providers.</p>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">What You'll Do</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Schedule, confirm, and reschedule patient appointments</li>
 <li style="margin: 10px 0; line-height: 1.6;">Verify insurance details and obtain referrals when necessary</li>
 <li style="margin: 10px 0; line-height: 1.6;">Update patient records in EHR systems accurately</li>
 <li style="margin: 10px 0; line-height: 1.6;">Communicate with medical offices and patients to coordinate scheduling needs</li>
 <li style="margin: 10px 0; line-height: 1.6;">Uphold HIPAA compliance and patient confidentiality</li>
 </ul>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">What We're Looking For</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Excellent communication and organizational skills</li>
 <li style="margin: 10px 0; line-height: 1.6;">High attention to detail and comfort with scheduling software</li>
 <li style="margin: 10px 0; line-height: 1.6;">Customer service or office experience preferred but not required</li>
 </ul>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Why You'll Love Working Here</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Fully remote position with paid training</li>
 <li style="margin: 10px 0; line-height: 1.6;">Career advancement opportunities in healthcare operations</li>
 <li style="margin: 10px 0; line-height: 1.6;">Friendly and supportive remote team culture</li>
 </ul>
</section>

<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">If you're ready to start your healthcare career and grow with a company that values precision, reliability, and people — we'd love to meet you.</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">Apply today and take the first step toward your future as a Medical Scheduler.</p>
</section>

Entry-Level Medical Scheduler

<section>
  <h2 style="color:#2c3e50; margin:0 0 10px 0;">Position Overview</h2>
  <p style="font-family:system-ui, -apple-system, sans-serif; line-height:1.6; color:#333;">
    At Banner Health, we are transforming health care and seeking motivated Health Schedulers to join our team. In this remote role, you will be responsible for answering inbound calls, scheduling, rescheduling, and canceling patient appointments, as well as answering basic medical questions and providing clear instructions to ensure patients are prepared for examinations and procedures. You will work in a high-volume call center environment, often managing over 50 calls, while coordinating across multiple scheduling systems with keen attention to detail.
  </p>
  <p style="font-family:system-ui, -apple-system, sans-serif; line-height:1.6; color:#333;">
    <strong>Compensation:</strong> $19.06 - $28.60 per hour, based on location, education, and experience.
  </p>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#2c3e50; margin:0 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Schedule medical appointments by coordinating patients, providers, facility resources, and ancillary staff using multiple scheduling systems.</li>
    <li style="margin:8px 0;">Manage inbound calls to arrange appointments, tests, and procedures while following established scheduling protocols and ensuring patient safety.</li>
    <li style="margin:8px 0;">Collect and document patient demographics, insurance details, and necessary authorizations accurately during the intake process.</li>
    <li style="margin:8px 0;">Provide patients with pre- and post-test instructions, directions, and payment expectations to ensure a seamless experience.</li>
    <li style="margin:8px 0;">Communicate effectively across various channels (phone, chat, email, and digital messaging) to address patient and provider needs.</li>
    <li style="margin:8px 0;">Manage scanned documents and orders in document imaging systems, ensuring compliance with facility policies.</li>
    <li style="margin:8px 0;">Collect pre-payments and verify insurance coverage to eliminate any unexpected charges at the point of service.</li>
    <li style="margin:8px 0;">Collaborate with multiple departments and staff members across different facilities to provide accurate managed care information.</li>
  </ul>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#2c3e50; margin:0 0 10px 0;">Required Qualifications</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">High school diploma/GED or equivalent working knowledge.</li>
    <li style="margin:8px 0;">Minimum of 1 year of customer service or related experience in a healthcare setting, such as medical office/clinic or hospital scheduling.</li>
    <li style="margin:8px 0;">Demonstrated ability to use technology tools to research and respond to customer inquiries via calls, emails, or chat.</li>
    <li style="margin:8px 0;">Excellent interpersonal, communication, organizational, and time management skills.</li>
    <li style="margin:8px 0;">Proficiency in using computer software and typing with accuracy.</li>
    <li style="margin:8px 0;">Ability to follow oral and written directions and to work effectively in a high-paced inbound contact center environment.</li>
  </ul>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#2c3e50; margin:0 0 10px 0;">Preferred Qualifications</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Experience in an inbound call center or as a scheduler in a practice management environment.</li>
    <li style="margin:8px 0;">Familiarity with payor contract terms and processes.</li>
    <li style="margin:8px 0;">Some level of familiarity with medical terminology.</li>
    <li style="margin:8px 0;">Additional related education or experience is a plus.</li>
  </ul>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#2c3e50; margin:0 0 10px 0;">Benefits &amp; Perks</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Opportunity to work remotely in any Banner-approved state.</li>
    <li style="margin:8px 0;">Comprehensive training provided with necessary equipment, including cameras for remote training sessions.</li>
    <li style="margin:8px 0;">Room for growth, stability, and cross-training opportunities in multiple scheduling departments.</li>
    <li style="margin:8px 0;"><strong>Compensation</strong> is competitive based on location, education, and experience.</li>
  </ul>
</section>

Healthcare Scheduler

<section>
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;">Position Overview</h2>
  <p style="font-family:system-ui,-apple-system,sans-serif;line-height:1.6;color:#333;">
    Turn your free time into extra income with Survey Junkie – the go-to platform for sharing opinions and earning rewards. Become a part of a real community helping brands shape future products, campaigns, and experiences. Your honest insights not only offer you flexibility but also make your voice heard in the marketplace.
  </p>
</section>

<section style="background:#f8f9fa;padding:20px;border-radius:8px;margin:20px 0;">
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px;margin:10px 0;">
    <li style="margin:8px 0;">Take surveys on everyday topics like shopping, entertainment, and technology.</li>
    <li style="margin:8px 0;">Provide honest insights that companies use to improve products and marketing strategies.</li>
    <li style="margin:8px 0;">Earn points for each completed survey and redeem them for PayPal cash or e-gift cards.</li>
    <li style="margin:8px 0;">Engage regularly to receive more survey invitations and maximize your rewards.</li>
  </ul>
</section>

<section style="background:#f8f9fa;padding:20px;border-radius:8px;margin:20px 0;">
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;">Required Qualifications</h2>
  <ul style="padding-left:20px;margin:10px 0;">
    <li style="margin:8px 0;">Must be 18 years of age or older.</li>
    <li style="margin:8px 0;">Reliable internet connection and access to a smartphone, tablet, or computer.</li>
    <li style="margin:8px 0;">Attention to detail and ability to follow survey instructions accurately.</li>
    <li style="margin:8px 0;">Open to participants located in the U.S., Canada, or Australia.</li>
  </ul>
</section>

<section style="background:#f8f9fa;padding:20px;border-radius:8px;margin:20px 0;">
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;">Preferred Qualifications</h2>
  <ul style="padding-left:20px;margin:10px 0;">
    <li style="margin:8px 0;">Experience with online surveys or digital research tools is helpful.</li>
    <li style="margin:8px 0;">Consistent participation and strong communication skills.</li>
    <li style="margin:8px 0;">Interest in consumer trends and influencing new products.</li>
  </ul>
</section>

<section style="background:#f8f9fa;padding:20px;border-radius:8px;margin:20px 0;">
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;"><strong>Compensation &amp; Earnings</strong></h2>
  <ul style="padding-left:20px;margin:10px 0;">
    <li style="margin:8px 0;"><strong>Earn redeemable points for each completed survey.</strong></li>
    <li style="margin:8px 0;"><strong>Cash-out available starting at $5 via PayPal or e-gift cards.</strong></li>
    <li style="margin:8px 0;"><strong>Active users can earn up to $100 monthly.</strong></li>
    <li style="margin:8px 0;">Additional earning opportunities offered through bonus activities and profile completion.</li>
  </ul>
</section>

<section style="background:#f8f9fa;padding:20px;border-radius:8px;margin:20px 0;">
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;">About Survey Junkie</h2>
  <p style="font-family:system-ui,-apple-system,sans-serif;line-height:1.6;color:#333;">
    Survey Junkie is a trusted, well-established platform where your opinions drive real-world innovation. With millions of members worldwide, it offers a flexible and legitimate way to earn rewards while helping shape future products and marketing strategies.
  </p>
</section>

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Job Description

Job description

Required Skills