<section style="margin-bottom:20px;">
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;">Position Overview</h2>
  <p style="font-family:system-ui,-apple-system,sans-serif;line-height:1.6;color:#333;margin:0;">
    The Mortgage Loan Processor Assistant (LPA) partners with Loan Processors (LPs) to facilitate a smooth transaction experience for our brokers and borrowers. This entry-level role is an exciting opportunity to initiate a career in the mortgage industry. Attention to detail, passion for process, and an obsession with excellent customer service are critical. The LPA is responsible for prioritizing and executing tasks with support from an experienced loan processing mentor and advanced technology solutions. Given the exposure to sensitive personal borrower information, high levels of integrity and discretion are <strong>non-negotiable</strong>.
  </p>
</section>

<section style="background:#f8f9fa;padding:20px;border-radius:8px;margin:20px 0;">
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px;margin:10px 0;">
    <li style="margin:8px 0;">Support Loan Processors with tasks related to ordering and receiving services such as title, appraisals, homeowner’s insurance, and verifications of employment.</li>
    <li style="margin:8px 0;">Manage statuses and follow-up communications with 3rd party mortgage service providers including appraisers and title companies.</li>
    <li style="margin:8px 0;">Collect and organize documentation for post-closing compliance quality control.</li>
    <li style="margin:8px 0;">Execute a Closing Checklist to ensure all regulated and reportable information is captured before closing a loan file.</li>
    <li style="margin:8px 0;">Demonstrate excellent verbal and written communication skills and provide prompt, warm, and memorable service.</li>
  </ul>
</section>

<section style="background:#f8f9fa;padding:20px;border-radius:8px;margin:20px 0;">
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;">Required Qualifications</h2>
  <ul style="padding-left:20px;margin:10px 0;">
    <li style="margin:8px 0;">Minimum 1-year experience in a customer-facing service role.</li>
    <li style="margin:8px 0;">Must demonstrate high levels of integrity and discretion when handling sensitive personal information.</li>
    <li style="margin:8px 0;">Any necessary mortgage licensure will be managed by the company.</li>
  </ul>
</section>

<section style="background:#f8f9fa;padding:20px;border-radius:8px;margin:20px 0;">
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;">Preferred Qualifications</h2>
  <ul style="padding-left:20px;margin:10px 0;">
    <li style="margin:8px 0;">Understanding and knowledge of the TILA-RESPA Integrated Disclosure Rule (TRID) is a plus.</li>
  </ul>
</section>

<section style="background:#f8f9fa;padding:20px;border-radius:8px;margin:20px 0;">
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;"><strong>Benefits &amp; Perks</strong></h2>
  <ul style="padding-left:20px;margin:10px 0;">
    <li style="margin:8px 0;"><strong>Compensation Range:</strong> $37,500 - $43,500 (final offer may vary based on skill level, experience, industry-specific knowledge, education/certifications, or geographic location)</li>
    <li style="margin:8px 0;">Competitive Medical, Dental, and Vision benefits</li>
    <li style="margin:8px 0;">Retirement plans with optimal company match</li>
    <li style="margin:8px 0;">Annual bonus/merit opportunity</li>
    <li style="margin:8px 0;">Educational Assistance</li>
    <li style="margin:8px 0;">Medical Health support program</li>
    <li style="margin:8px 0;">M.O.R.E. Events offered in-person and virtually</li>
    <li style="margin:8px 0;">Mentorship program</li>
    <li style="margin:8px 0;">Employee Resource Groups</li>
    <li style="margin:8px 0;">Community Engagement</li>
    <li style="margin:8px 0;">Diversity, Equity, and Inclusion</li>
    <li style="margin:8px 0;">Parenting support</li>
    <li style="margin:8px 0;">Remote work opportunities</li>
    <li style="margin:8px 0;">Women at RE/MAX</li>
  </ul>
</section>

<section style="margin-bottom:20px;">
  <p style="font-family:system-ui,-apple-system,sans-serif;line-height:1.6;color:#333;margin:0;">
    Application Deadline: <strong>July 27, 2025</strong>
  </p>
  <p style="font-family:system-ui,-apple-system,sans-serif;line-height:1.6;color:#333;margin:10px 0 0 0;">
    RE/MAX, LLC &amp; Motto Mortgage are part of a world-class, industry leading organization committed to building businesses. RE/MAX Holdings, Inc. is an equal opportunity employer dedicated to diversity, inclusion, and non-discrimination in employment.
  </p>
  <p style="font-family:system-ui,-apple-system,sans-serif;line-height:1.6;color:#333;margin:10px 0 0 0;">
    For further information on your rights as an applicant, please review the Know Your Rights notice from the Department of Labor.
  </p>
</section>

Loan Processor Assistant

<section style="margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Position Overview</h2>
  <p style="font-family: system-ui, -apple-system, sans-serif; line-height: 1.6; color: #333; margin: 10px 0;">
    Job Title: Commercial Loan Processor<br>
    <strong style="font-weight: bold;">Compensation: $70,000 – $80,000 per year</strong><br>
    At Pineapple Capital Group, we are a trusted financial partner helping small businesses unlock their full potential. We specialize in sourcing a wide variety of loans including SBA, USDA, Conventional, Bridge, Non-recourse, CPACE, and more. As we continue to grow, we’re looking to expand our dynamic team with individuals who are passionate about entrepreneurship and financial excellence. In this fully remote role, you will play a key role in packaging, underwriting, and submitting loan applications—especially SBA and conventional loans—working closely with clients, lenders, and internal team members to ensure an efficient and accurate process.
  </p>
</section>

<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left: 20px; margin: 10px 0;">
    <li style="margin: 8px 0;">Package and process commercial loan applications (SBA, conventional, and others) from start to finish</li>
    <li style="margin: 8px 0;">Review and analyze financial documents (e.g. tax returns, P&amp;Ls, balance sheets) to assess loan eligibility</li>
    <li style="margin: 8px 0;">Work with clients to collect required documents and information in a timely manner</li>
    <li style="margin: 8px 0;">Coordinate with lenders to ensure all loan conditions and underwriting requirements are met</li>
    <li style="margin: 8px 0;">Maintain accurate records and track the progress of multiple applications in various stages</li>
    <li style="margin: 8px 0;">Stay current on SBA and commercial lending guidelines and industry updates</li>
  </ul>
</section>

<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Required Qualifications</h2>
  <ul style="padding-left: 20px; margin: 10px 0;">
    <li style="margin: 8px 0;">Bachelor’s degree in Business, Finance, or a related field</li>
    <li style="margin: 8px 0;">Minimum 1 year of experience in SBA loan packaging, processing, or underwriting</li>
    <li style="margin: 8px 0;">Deep understanding of SBA loan programs (7(a), 504, etc.) and commercial lending standards</li>
    <li style="margin: 8px 0;">Strong attention to detail with the ability to manage multiple files simultaneously</li>
    <li style="margin: 8px 0;">Excellent communication and interpersonal skills</li>
    <li style="margin: 8px 0;">Proficiency in Microsoft Office and loan processing software</li>
  </ul>
</section>

<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Preferred Qualifications</h2>
  <ul style="padding-left: 20px; margin: 10px 0;">
    <li style="margin: 8px 0;">Loan origination experience: 1 year (Preferred)</li>
  </ul>
</section>

<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Benefits &amp; Perks</h2>
  <ul style="padding-left: 20px; margin: 10px 0;">
    <li style="margin: 8px 0;">Flexible schedule</li>
    <li style="margin: 8px 0;">Paid time off</li>
  </ul>
</section>

Commercial Loan Processor

<section>
        <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Position Overview</h2>
        <p>Remote Medical Bill Processor, you will work from your home office, and ensure Program members' medical claims are paid timely and in accordance with Program Regulations and Guidelines. You will work with utilization review (UR) nurses to identify the most appropriate treatment based on industry standards and Program-related conditions. In this process, you will use our proprietary claims processing system containing clinical edits.</p>
    </section>

    <section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
        <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Key Responsibilities</h2>
        <ul style="padding-left: 20px; margin: 10px 0;">
            <li style="margin: 8px 0;">Keys pre-coded billing data into the system.</li>
            <li style="margin: 8px 0;">Identifies and escalates complex bills per documented guidelines.</li>
            <li style="margin: 8px 0;">Codes provider bills in accordance with claims management system notes and program guidelines</li>
            <li style="margin: 8px 0;">Compares provider network status and qualifications with service provided.</li>
            <li style="margin: 8px 0;">Performs other duties as assigned.</li>
            <li style="margin: 8px 0;">Supports the organization's quality program(s).</li>
            <li style="margin: 8px 0;"><strong>Must be a US Citizen</strong></li>
        </ul>
    </section>

    <section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
        <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Requirements</h2>
        <ul style="padding-left: 20px; margin: 10px 0;">
            <li style="margin: 8px 0;">Position will be Remote - East Coast Hours observed.</li>
            <li style="margin: 8px 0;">Days: Monday - Friday, for Training Shift 8 AM - 4:30 PM Eastern Time, Once training is completed, hours will be flexible as some staff prefer to start at 6:30 am or 7:00 am.</li>
        </ul>
    </section>

    <section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
        <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Required Qualifications</h2>
        <ul style="padding-left: 20px; margin: 10px 0;">
            <li style="margin: 8px 0;">High School diploma or GED required.</li>
            <li style="margin: 8px 0;"><strong>US Citizen</strong></li>
            <li style="margin: 8px 0;">We will need experienced bill processors with a good knowledge of claims - One (1) year of general office experience or equivalent combination of education and experience required. Knowledge of medical terminology is preferred. Prior medical bill review preferred.</li>
            <li style="margin: 8px 0;">Excellent oral and written communication</li>
            <li style="margin: 8px 0;">PC literate, including Microsoft Office products</li>
            <li style="margin: 8px 0;">Analytical and interpretive skills</li>
            <li style="margin: 8px 0;">Strong organizational skills</li>
            <li style="margin: 8px 0;">Good interpersonal skills</li>
            <li style="margin: 8px 0;">Ability to work in a team environment</li>
            <li style="margin: 8px 0;">Ability to meet or exceed Performance Competencies</li>
        </ul>
    </section>

    <section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
        <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;"><strong>Benefits & Perks</strong></h2>
        <ul style="padding-left: 20px; margin: 10px 0;">
            <li style="margin: 8px 0;">Performance bonus, Paid sick days, Vacation/paid time off, Parking , Employee Referral Program, Paid Holidays</li>
        </ul>
    </section>

    <section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
        <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">About the Company</h2>
        <p style="margin: 10px 0;">Nesco Resource, LLC</p>
        <p style="margin: 10px 0;">Companies need talent. You want job opportunities.</p>
        <p style="margin: 10px 0;">That's where we come in. We create meaningful connections between companies and candidates, and we've been doing it for over 65 years.</p>
        <p style="margin: 10px 0;">Our national workforce solutions include contract, contract-to-hire, direct placement services, and managed services for a variety of industries.</p>
        <p style="margin: 10px 0;">We employ specialized recruiters focused in Engineering, Information Technology, Accounting & Finance, Administrative & Customer Service, and Manufacturing & Distribution.</p>
        <p style="margin: 10px 0;">When you need to find a job, we're your partner.</p>
        <p style="margin: 10px 0;"><strong>Company Size:</strong> 10,000 employees or more</p>
        <p style="margin: 10px 0;"><strong>Industry:</strong> Staffing/Employment Agencies</p>
        <p style="margin: 10px 0;"><strong>Founded:</strong> 1956</p>
        <p style="margin: 10px 0;"><strong>Website:</strong> https://nescoresource.com/</p>
    </section>

Medical Bill Processor (Remote)

JOB DESCRIPTION Job SummaryProvides non-clinical administrative support to utilization management team and contributes to interdisciplinary efforts supporting provision of integrated delivery of care across the continuum. Contributes to overarching strategy to provide quality and cost-effective member care.

Essential Job Duties
• Provides telephone, clerical and data entry support for the care review team.
• Provides computer entries of authorization request/provider inquiries, such as eligibility and benefits verification, provider contracting status, diagnosis and treatment requests, coordination of benefits status determination, hospital census information regarding admissions and discharges and billing codes.
• Responds to requests for authorization of services submitted via phone, fax and mail according to operational timeframes.
• Contacts physician offices according to department guidelines to request missing information from authorization requests or for additional information as requested medical directors.

Required Qualifications
• At least 1 year of experience in an administrative support role, preferably within a health care environment supporting correspondence or clinical communications, or equivalent combination of relevant education and experience.
• Previous experience as a Correspondence Processor at Molina.
• Strong attention to detail, and ability to work within regulatory and internal requirements for letter generation.
• Strong organizational and time-management skills, and ability to manage multiple letter queues and deadlines.
• Excellent verbal and written communication skills, and ability to ensure clarity and precision in all correspondence.
• Willingness to learn and adapt to new programs, software systems, and lines of business.
• Ability to research, obtain feedback, and integrate necessary adjustments into letters to meet quality standards.
• Ability to manage multiple tasks simultaneously, and ensure quality and compliance in all produced correspondence.
• Ability to maintain confidentiality and ensure compliance with all relevant guidelines, regulations, and policies in processing of clinical correspondence.
• Ability to work effectively in a fast-paced, high-volume environment, maintain accuracy and meet deadlines.
• Ability to collaborate effectively with team members and internal departments.
• Basic Microsoft Office suite/applicable software program(s) proficiency.

Preferred Qualifications
• Previous experience in a health care correspondence or clinical communications role, with an understanding of regulatory and accreditation rules related to clinical determinations.

To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $21.16 - $31.71 / HOURLY
• Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Care Review Processor (Remote)

<section style="margin-bottom:20px;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Position Overview</h2>
  <p style="font-family: system-ui, -apple-system, sans-serif; line-height:1.6; color:#333;">
    Caplan Law Group, a well-established real estate-focused firm in Hampton Roads, VA, is seeking a highly motivated Real Estate Paralegal/Processor. Established in 2006, the firm has grown considerably while remaining rooted in residential and commercial real estate transactions. You will be responsible for handling residential closings from contract to post-closing and ensuring smooth coordination with lenders, title companies, agents, and clients. This is a full-time, long-term opportunity with <strong>Competitive Compensation</strong> (<strong>$12.00 - $100.00 per hour</strong>) and a comprehensive benefits package. The role offers stability, professional development, a Monday-to-Friday schedule, and the flexibility of a remote work environment.
  </p>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px; margin:10px 0; font-family: system-ui, -apple-system, sans-serif; color:#333;">
    <li style="margin:8px 0;">Prepare, review, and process real estate closing documents for residential transactions.</li>
    <li style="margin:8px 0;">Coordinate with lenders, title companies, real estate agents, and clients to ensure smooth and timely closings.</li>
    <li style="margin:8px 0;">Conduct title reviews and resolve any title-related issues.</li>
    <li style="margin:8px 0;">Maintain detailed and organized closing files from contract execution to post-closing.</li>
    <li style="margin:8px 0;">Manage escrow accounts and ensure compliance with legal and regulatory requirements.</li>
    <li style="margin:8px 0;">Provide exceptional client service while maintaining confidentiality of sensitive information.</li>
  </ul>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Required Qualifications</h2>
  <ul style="padding-left:20px; margin:10px 0; font-family: system-ui, -apple-system, sans-serif; color:#333;">
    <li style="margin:8px 0;">Minimum of 1 year of experience in real estate transactions.</li>
    <li style="margin:8px 0;">Familiarity with title work, settlement statements, and closing disclosures.</li>
    <li style="margin:8px 0;">Strong attention to detail with the ability to meet deadlines.</li>
    <li style="margin:8px 0;">Excellent written and verbal communication skills.</li>
    <li style="margin:8px 0;">Ability to multitask, prioritize, and work both independently and collaboratively.</li>
    <li style="margin:8px 0;">Willingness to learn and adapt in a growing legal practice.</li>
  </ul>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Preferred Qualifications</h2>
  <ul style="padding-left:20px; margin:10px 0; font-family: system-ui, -apple-system, sans-serif; color:#333;">
    <li style="margin:8px 0;">Experience in a law firm or title company is preferred.</li>
    <li style="margin:8px 0;">Working knowledge of SoftPro closing software is a plus.</li>
  </ul>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Benefits & Perks</h2>
  <ul style="padding-left:20px; margin:10px 0; font-family: system-ui, -apple-system, sans-serif; color:#333;">
    <li style="margin:8px 0;"><strong>401(k)</strong> and <strong>401(k) matching</strong></li>
    <li style="margin:8px 0;"><strong>Health insurance</strong></li>
    <li style="margin:8px 0;"><strong>Dental insurance</strong></li>
    <li style="margin:8px 0;"><strong>Life insurance</strong></li>
    <li style="margin:8px 0;"><strong>Paid time off</strong></li>
    <li style="margin:8px 0;"><strong>Vision insurance</strong></li>
  </ul>
</section>

Real Estate Processor/ Paralegal

<section>
        <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Position Overview</h2>
        <p>CPC Processor I Customer Support to ensure the accurate and timely handling of release of information account issues with internal and external customers while maintaining a high level of professionalism. This is a Remote role (Call Center).</p>
    </section>

    <section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
        <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Key Responsibilities</h2>
        <ul style="padding-left: 20px; margin: 10px 0;">
            <li style="margin: 8px 0;">Answer and conduct business on the telephone while maintaining excellent Customer Service. This includes: 100%</li>
            <li style="margin: 8px 0;">Answering release of information related telephone calls and inquiries accurately and timely.</li>
            <li style="margin: 8px 0;">Review, research, resolve and respond to inquiries that are received via telephone, email or written correspondence.</li>
            <li style="margin: 8px 0;">Document all calls, inquiries and resolution in detail in appropriate areas of our software systems.</li>
            <li style="margin: 8px 0;">Follow all department and/or site specific processes and procedures accordingly.</li>
            <li style="margin: 8px 0;">Meet and maintain the department's productivity and quality assurance expectations.</li>
            <li style="margin: 8px 0;">Responsible for following all company policies and procedures as posted or communicated by management.</li>
            <li style="margin: 8px 0;">Maintain confidentiality by keeping all information seen and heard within the boundaries of the role in the strictest confidence.</li>
            <li style="margin: 8px 0;">Maintains a high level of professionalism and good rapport with co-workers and members of management</li>
            <li style="margin: 8px 0;">Maintain open lines of communication with other employees and members of management in regards to any problems, complaints, incidents, etc. immediately.</li>
            <li style="margin: 8px 0;">Performs work in accordance with the training and direction provided and adheres to facility specific procedures</li>
            <li style="margin: 8px 0;">Attends mandatory employee in-service meetings and/or training sessions, if so directed</li>
            <li style="margin: 8px 0;">Maintain an acceptable attendance record and reports to work as scheduled.</li>
            <li style="margin: 8px 0;">Performs other duties as assigned.</li>
        </ul>
    </section>

    <section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
        <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Required Qualifications</h2>
        <ul style="padding-left: 20px; margin: 10px 0;">
            <li style="margin: 8px 0;">High school diploma or equivalent. (Must be from an Accredited Institute recognized by the State Dept. of Education.)</li>
            <li style="margin: 8px 0;">Friendly, professional manner of communication. Good customer service skills.</li>
            <li style="margin: 8px 0;">Experience with multi-line phone system is required. Computer proficiency: Knowledge of MS-Office at intermediate/advanced level and one year experience would be beneficial.</li>
            <li style="margin: 8px 0;">Experience in the following fields would be beneficial: Data Entry, Medical Records, Health Care, Insurance Claims Processing and Proof Reading/Editing of Documents</li>
            <li style="margin: 8px 0;">Ability to stay organized while working quickly. Strong attention to detail is also required.</li>
            <li style="margin: 8px 0;">Passing annual Introductory HIPAA examination. (Testing to be given annually in accordance with employee review.)</li>
            <li style="margin: 8px 0;">Required to take and pass a 90-day ROI Certification course with a score of 85% or higher.</li>
            <li style="margin: 8px 0;">To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.</li>
        </ul>
    </section>

    <section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
        <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Additional Information</h2>
        <ul style="padding-left: 20px; margin: 10px 0;">
            <li style="margin: 8px 0;">For remote work, this position requires that you provide a high-speed internet connection, subject to applicable expense reimbursement requirements (if any), and a work environment free from distractions.</li>
            <li style="margin: 8px 0;"><strong>With very limited exceptions (medical conditions or sincerely held religious beliefs that prohibit you from getting the vaccine), one of the requirements for this job is that you be fully vaccinated against COVID-19.</strong></li>
            <li style="margin: 8px 0;">Except for states where legally prohibited to enforce mandates.</li>
        </ul>
    </section>

    <section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
        <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Benefits & Perks</h2>
        <ul style="padding-left: 20px; margin: 10px 0;">
            <li style="margin: 8px 0;">Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor</li>
            <li style="margin: 8px 0;">Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)</li>
            <li style="margin: 8px 0;"><strong>Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance</strong></li>
        </ul>
    </section>

    <p style="color: #333; font-family: system-ui, -apple-system, sans-serif; line-height: 1.6; max-width: 800px; margin: 0 auto; padding: 20px;">All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</p>

    <p style="color: #333; font-family: system-ui, -apple-system, sans-serif; line-height: 1.6; max-width: 800px; margin: 0 auto; padding: 20px;">This job is not eligible for employment sponsorship.</p>

CPC Processor I Customer Support

<section>
        <h2 style="color: #2c3e50; margin: 0 0 10px 0;">Position Overview</h2>
        <p>CPC Processor I Customer Support to ensure the accurate and timely handling of release of information account issues with internal and external customers while maintaining a high level of professionalism.</p>
    </section>

    <section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
        <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Key Responsibilities</h2>
        <ul style="padding-left: 20px; margin: 10px 0;">
            <li style="margin: 8px 0;">Answer and conduct business on the telephone while maintaining excellent Customer Service. This includes: 100%</li>
            <li style="margin: 8px 0;">Answering release of information related telephone calls and inquiries accurately and timely.</li>
            <li style="margin: 8px 0;">Review, research, resolve and respond to inquiries that are received via telephone, email or written correspondence.</li>
            <li style="margin: 8px 0;">Document all calls, inquiries and resolution in detail in appropriate areas of our software systems.</li>
            <li style="margin: 8px 0;">Follow all department and/or site specific processes and procedures accordingly.</li>
            <li style="margin: 8px 0;">Meet and maintain the department's productivity and quality assurance expectations.</li>
            <li style="margin: 8px 0;">Responsible for following all company policies and procedures as posted or communicated by management.</li>
            <li style="margin: 8px 0;">Maintain confidentiality by keeping all information seen and heard within the boundaries of the role in the strictest confidence.</li>
            <li style="margin: 8px 0;">Maintains a high level of professionalism and good rapport with co-workers and members of management</li>
            <li style="margin: 8px 0;">Maintain open lines of communication with other employees and members of management in regards to any problems, complaints, incidents, etc. immediately.</li>
            <li style="margin: 8px 0;">Performs work in accordance with the training and direction provided and adheres to facility specific procedures</li>
            <li style="margin: 8px 0;">Attends mandatory employee in-service meetings and/or training sessions, if so directed</li>
            <li style="margin: 8px 0;">Maintain an acceptable attendance record and reports to work as scheduled.</li>
            <li style="margin: 8px 0;">Performs other duties as assigned.</li>
        </ul>
    </section>

    <section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
        <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Required Qualifications</h2>
        <ul style="padding-left: 20px; margin: 10px 0;">
            <li style="margin: 8px 0;">High school diploma or equivalent. (Must be from an Accredited Institute recognized by the State Dept. of Education.)</li>
            <li style="margin: 8px 0;">Friendly, professional manner of communication. Good customer service skills.</li>
            <li style="margin: 8px 0;">Experience with multi-line phone system is required. Computer proficiency: Knowledge of MS-Office at intermediate/advanced level and one year experience would be beneficial.</li>
            <li style="margin: 8px 0;">Experience in the following fields would be beneficial: Data Entry, Medical Records, Health Care, Insurance Claims Processing and Proof Reading/Editing of Documents</li>
            <li style="margin: 8px 0;">Ability to stay organized while working quickly. Strong attention to detail is also required.</li>
            <li style="margin: 8px 0;">Passing annual Introductory HIPAA examination. (Testing to be given annually in accordance with employee review.)</li>
            <li style="margin: 8px 0;">Required to take and pass a 90-day ROI Certification course with a score of 85% or higher.</li>
            <li style="margin: 8px 0;">To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.</li>
        </ul>
    </section>

    <section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
        <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Benefits &amp; Perks</h2>
        <ul style="padding-left: 20px; margin: 10px 0;">
            <li style="margin: 8px 0;"><strong>Comprehensive onsite/virtual training program</strong> followed by job shadowing with an assigned mentor</li>
            <li style="margin: 8px 0;"><strong>Company equipment</strong> will be provided to you (including computer, monitor, virtual phone, etc.)</li>
            <li style="margin: 8px 0;"><strong>Full Benefits</strong>: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance</li>
        </ul>
    </section>

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Job Description

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Preferred Qualifications

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Required Skills